PRIVACY POLICY
PETSHOP PLUS wants you to know how we collect, use, share and protect information about you. By interacting with us, you consent to our use of information that is collected or submitted as described in our privacy policy. We may change or add to this privacy policy, so we urge you to review it periodically.
SECTION 1. WHAT INFORMATION IS COLLECTED
These are the types of personal information we collect:
Your name, e-mail address, mailing address, phone number, credit/debit card number, wish list information, location, purchase/return/exchange information, date of birth or age, pet’s information (name, breed, date of birth, gender, veterinary information, photographs, etc.)
SECTION 2 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from us, as part of the buying and selling process, we collect the personal information you give us such as the ones mentioned above.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
We may use your information for internal operations, legal compliance and Email marketing (with your permission, we may send you emails about our store, new products and other updates)
We may share the information we collect with companies that provide support services to us (such as a printer, e-mail, mobile marketing, analytics providers, web hosting providers, call center/chat providers, sweepstakes vendors, payment processors, coupon delivery vendors, data enhancement, or fraud prevention providers) or that help us market our products and services. These companies may need information about you in order to perform their functions.
These companies are not authorized to use the information we share with them for any other purpose.
If you choose not to provide personal information, we may not be able to provide you with requested services, products, or information.
Social Media Widgets
PetShopPlus.ng includes social media features, such as the Facebook Like button, Google Plus, YouTube, Twitter widgets, Instagram, pinterest etc. These features and widgets are either hosted directly on our website or by a third party and they may use cookies to make sure they function properly. These features may collect information about your IP address and which page you’re visiting on our site. Your interactions with those features are governed by the privacy policies of the companies that provide them.
SECTION 3 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [email protected] or mailing us at: 19B Bush Street, Mende, Maryland, Lagos, Nigeria.
When mailing or emailing us, please include your full name, address, phone number, e-mail address. Also, tell us what information you would like to access, change or add to our “opt-out” list. This will help us process your request.
You may also access or change your personal information by yourself:
– Follow opt-out “unsubscribe” instructions in promotional e-mails we send to you.
– Log on to PetShopPlus.ng to access and change your profile information and preferences if you have an online account with us.
– Set the Help function of your browser to not receive cookies. Please note this may make it difficult or impossible to make a purchase on PetShopPlus.ng
SECTION 4 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
If you visited our website through a link or a banner advertisement on another site, the site you linked from may collect information from people who click on the banner or link. If you wish, you may want to refer to the privacy policies on those sites to see how they collect and use this information.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using the updated version of TLS (Transport Layer Security), a cryptographic computing protocol that encrypt data and ensures the security of data sent via the internet by using encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, our payment processing companies follow all PCI-DSS (Payment Card Industry Data Security Standard) requirements and implement additional generally accepted industry standards.
E-mail Security
Beware of phishing emails. “Phishing” is a scam designed to steal your personal information. We will never request for your personal information like your password, user name, credit card information or other personal information through e-mail. So if you receive an email that looks like it is from us, asking for your personal email please ignore it and mark it spam.
By using this Site, you accept responsibility for all activities that occur under your account and password and you agree that you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer and account.
SECTION 7 – COOKIES
Online – PetShopPlus.ng Cookies
An HTTP cookie (also called web cookie, Internet cookie, browser cookie or simply cookie) is a small piece of data sent from a website and stored in the user’s web browser while the user is browsing. Cookies were designed to be a reliable mechanism for websites to remember information (such as items added in the shopping cart in an online store) or to record the user’s browsing activity (including clicking particular buttons, logging in, or recording which pages were visited in the past). They can also be used to remember arbitrary pieces of information that the user previously entered into form fields such as names, addresses, passwords etc.
To understand how cookies work, please check the help section of your computer. If you set your computer to not receive cookies at any time, certain personalized services may not be provided to you, and accordingly, you may not be able to take full advantage of all of the PetShopPlus.ng features (i.e. you will be able to browse the site, but may not be able to make a purchase).
Online – Third Party Cookies
Certain companies provide services that analyze information regarding visits to PetShopPlus.ng. They use technology such as cookies and web beacons to collect this information. The Help function of your browser should contain instructions on how to manage your cookies.
For more details on how we use cookies, please visit our legal notice
SECTION 8 – AGE OF CONSENT
By registering on our Sites, you agree that you are at least 13 years of age at time of registration; that you are responsible for all activities occurring under your username and for keeping your password secure; and that your use of our Site does not violate our Notices and Policies. As part of the registration process, you must click to agree to our Notices and Policies and will then be asked to select a username and password
For the safety of children, even though our Site is intended for use by people at least 13 years of age, we cannot prohibit under 13 and minors from visiting our Sites and so we rely on guardians and parents (at least 18 years of age at time of visiting our site) to make a decision on which materials are appropriate for children under 13/minors. We will not knowingly and intentionally collect personal information from children.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or you simply want more information, contact our Privacy Compliance Officer at [email protected] or by mail to:
PETSHOP PLUS
Re: Privacy Compliance Officer, 19B Bush Street, Mende, Maryland, Lagos, Nigeria.