Please note that the shipping rates displayed at check out is to the depot of the nearest regular/popular transport company coming to your location. Once your goods are handed over to the transport company in Lagos, we will either obtain a waybill from them or a telephone number from them and pass same over to you. From then on, it is your responsibility to follow up with the transport company to find out when the goods gets to their depot. Please notify us if you encounter any issues and we will also follow up with the transport company from Lagos.
All orders placed on this Site are subject to product availability and will be shipped according to our Site shipping policies. In the rare event that your order never arrives, we must receive notification of lost items via e-mail within 7 days of receipt of the shipping notification (via phone, whatsApp, email etc)
HOME DELIVERIES IN LAGOS: This is only possible if your location in Lagos is easily accessible. If you live in the interior parts of Lagos, we may not be able to deliver to your home due to the traffic conditions in some parts of Lagos. If this is the case, we will call and notify you to see if we can mutually agree on other alternatives: eg, drop off at your office (if your office is easier to access) or you can pick up from any of our branches.
HOME DELIVERIES OUTSIDE LAGOS: We occasionally do home deliveries outside Lagos but this must be by special arrangement. Usually the charges will be substantially higher. Home deliveries outside Lagos are usually done by courier.
For any enquiries related to Shipping and Delivery, please get in touch with us using the details on our CONTACT US. You can also chat with us on WhatsApp 07045584152, 08055025945